Dell OptiPlex 9020 (Mid 2013) User Manual
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Error Message
Description
Decreasing available
memory
One or more memory modules may be faulty or improperly seated. Re-install the memory
modules and, if necessary, replace them.
Diskette drive 0 seek
failure
A cable may be loose or the computer configuration information may not match the hardware
configuration.
Diskette read failure
The floppy disk may be defective or a cable may be loose. If the drive access light turns on, try
a different disk.
Diskette subsystem
reset failed
The floppy drive controller may be faulty.
Gate A20 failure
One or more memory modules may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them.
General failure
The operating system is unable to carry out the command. This message is usually followed by
specific information—for example, Printer out of paper. Take the appropriate action to resolve
the problem.
Hard-disk drive
configuration error
The hard drive failed initialization.
Hard-disk drive
controller failure
The hard drive failed initialization.
Hard-disk drive
failure
The hard drive failed initialization.
Hard-disk drive read
failure
The hard drive failed initialization.
Invalid configuration
information-please
run SETUP program
The computer configuration information does not match the hardware configuration.
Invalid Memory
configuration, please
populate DIMM1
DIMM1 slot does not recognize a memory module. The module should be re-seated or
installed.
Keyboard failure
A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be
faulty.
Memory address line
failure at address,
read value expecting
value
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
necessary, replace them.
Memory allocation
error
The software you are attempting to run is conflicting with the operating system, another
program, or a utility.
Memory data line
failure at address,
read value expecting
value
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
necessary, replace them.
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