beautypg.com

Dell Inpsiron 560s (Late 2009) User Manual

Page 41

background image

39

Using Support Tools

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

®

Windows

®

desktop;

then, shut down your computer and try again.

NOTE: If you see a message stating that no

diagnostic utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

If PSA is invoked:

The PSA will start running the tests.

a.

If the PSA completes successfully,

b.

the following message is displayed:

“No problems have been found

with this system so far. Do

you want to run the remaining

memory tests? This will take

about 30 minutes or more.

Do you want to continue?

(Recommended).”

If you are experiencing memory issues

c.

press , otherwise press . The

following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”

Press any key to go to the

d.

Choose An

Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive and go to the Choose An Option

window.
Select the test you want to run.

4.