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Contact cyberdata, Contact sales, Contact technical support – CyberData 10845 User Manual

Page 6: Purchase cables and connectors, Warranty, Contact service

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CyberData Corporation

930105B

Operations Guide

Product overview

2

Contact
CyberData

CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA
www.cyberdata.net
Voicemail: 831-373-2601
Fax: 831-373-4193

Contact Sales

Sales (831) 373-2601 Extension 334

Contact
Technical Support

Phone: 831-373-2601 Extension 333
Email: [email protected]
Product support page: http://www.cyberdata.net/support/4port20hub/

Purchase cables
and connectors

For additional information about PoweredUSB cables and connectors, go to:
http://www.cyberdata.net/products/poweredusb/pusbcables.html

Warranty

CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half the product purchase
price will be assessed. Repair costs for products that are in warranty, but damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData,
both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for
shipping repaired products back to the customer will be paid by CyberData.

Contact Service

If service is required, contact the CyberData Returned Materials Authorization (RMA) department
at (831) 373-2601 Extension 136.

When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA “your RMA number”