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Roubleshooting, Shipping your monitor – Compaq FP745A User Manual

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ROUBLESHOOTING

You may save time and money by solving common monitor problems using the following simple,
easy-to-apply solutions. If you are unable to solve the problem using these troubleshooting solutions,
visit the Compaq website at www.compaq.com/athome or contact your Compaq authorized dealer,
reseller, or service provider.

Problem

Possible Cause

Solution

Screen is blank

Power cord disconnected

Connect the power cord

Power switch off

Turn on power

Signal cable improperly

connected

Connect signal cable properly

Screen blanking utility is active

Press any key on the keyboard or move the

mouse

Image appears blurred or

indistinct.

Monitor is not properly

adjusted.

Press the left or right Function Select Control

button to access the On-Screen Display

(OSD), then select Auto Adjustment

to

correct*

Image appears too dark

Brightness and contrast are

too low

Press the left or right Function Select Control

button to access the On-Screen Display

(OSD), then select the brightness

and/or

contrast

icon to adjust to desired levels*

Image is too large, too small, or

not properly centered

Monitor is not properly

adjusted.

Press the left or right Function Select Control

button to access the On-Screen Display

(OSD), then select Auto Adjustment

to

correct*

Your monitor is not recognized

by the operating system

You have not installed the

proper driver.

Use the enclosed FP745A Monitor Installation

Diskette and instructions, or contact your

Compaq authorized dealer, reseller, or service

provider

Monitor is overheating

There is not enough ventilation

space to allow proper airflow

Leave at least 3 inches (76mm) of ventilation

space surrounding your monitor, and do not

place objects on top of your monitor

* Refer to the "Using Your On-Screen Display" section for detailed instructions.

Shipping Your Monitor

If you need to ship your monitor, keep the original packing box.