Dell Latitude X300 User Manual

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S y s t e m I n f o r m a t i o n G u i d e

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the

Dell Diagnostics from your Drivers and Utilities CD.

If you wait too long and the Microsoft

Windows

logo appears, continue to wait

until you see the Windows desktop. Then shut down your computer through the Start
menu and try again.

When the boot device list appears, highlight Diagnostics and press .

The computer runs the Pre-boot System Assessment, a series of initial tests of your
system board, keyboard, hard drive, and display.
•

During the assessment, answer any questions that appear.

•

If a failure is detected, the computer stops and beeps. To stop the assessment and
restart the computer, press ; to continue to the next test, press ; to
retest the component that failed, press .

•

If failures are detected during the Pre-boot System Assessment, write down the
error code(s) and contact Dell before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message

Booting Dell Diagnostic Utility Partition. Press any key to
continue

Press any key to start the Dell Diagnostics from the diagnostics utility partition on
your hard drive.

When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the Main Menu screen appears, click the button
for the option you want.

Option

Function

Express Test

Performs a quick test of devices. This test typically
takes 10 to 20 minutes and requires no interaction on
your part. Run

Express Test first to increase the

possibility of tracing the problem quickly.

Extended Test

Performs a thorough check of devices. This test
typically takes an hour or more and requires you to
answer questions periodically.

Custom Test

Tests a specific device. You can customize the tests you
want to run.

Symptom Tree

Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.