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Dell Precision 380 User Manual

Page 38

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38

Quick Reference Guide

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.dell.com | support.dell.com

A possible BIOS failure has occurred; the
computer is in the recovery mode.

Run the BIOS Recovery utility, wait for
recovery completion, and then restart
the computer.

A possible processor failure has occurred. Reinstall the processor and restart the

computer.

Memory modules are detected, but a
memory failure has occurred.

1

Reseat the memory modules to ensure
that your computer is successfully
communicating with the memory.

2

Restart the computer.

3

If the problem still exists, remove all
the memory modules and install one
memory module in memory module
connector 4.

4

Restart the computer.
The following message appears:
Alert! Operating in Debug

Mode. Please Populate

Memory in Pairs for Normal

Operation

.

5

Press to boot to the operating
system.

6

Run the Dell Diagnostics. See page 34
for instructions.

7

If the memory module passes, shut
down the computer, remove the
memory module, and then repeat the
process with the remaining memory
modules until a memory error occurs
during start-up or diagnostic testing.
If the first memory module tested is
defective, repeat the process with the
remaining modules to ensure that the
remaining modules are not defective.

8

When the defective memory module
is identified, contact Dell for a
replacement. For instructions on
contacting Dell, see your

User’s Guide.

NOTE:

If necessary, the computer can

operate in debug mode until new memory
modules are installed.

Light Pattern

Problem Description

Suggested Resolution