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Dell OptiPlex 210L User Manual

Page 6

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6

Quick Reference Guide

• Service Tag and Express Service Code
• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

identify your computer
when you use
support.dell.com or contact
technical support.

• Enter the Express Service

Code to direct your call
when contacting technical support.

• Solutions — Troubleshooting hints and tips,

articles from technicians, online courses, and
frequently asked questions

• Community — Online discussion with other

Dell customers

• Upgrades — Upgrade information for

components, such as memory, the hard drive, and
the operating system

• Customer Care — Contact information, service

call and order status, warranty, and repair
information

• Service and support — Service call status and

support history, service contract, and online
discussions with technical support

• Reference — Computer documentation, details

on my computer configuration, product
specifications, and white papers

• Downloads — Certified drivers, patches, and

software updates

• Desktop System Software (DSS) — If you

reinstall the operating system for your computer,
you should also reinstall the DSS utility. DSS
provides critical updates for your operating
system and support for Dell 3.5-inch USB floppy
drives, Intel

®

Pentium

®

M processors, optical

drives, and USB devices. DSS is necessary for
correct operation of your Dell computer. The
software automatically detects your computer
and operating system and installs the updates
appropriate for your configuration.

Dell Support Website —

support.dell.com

NOTE:

Select your region to view the appropriate support site.

NOTE:

Corporate, government, and education customers can

also use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be available in
all regions.

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