Before you call, 38 concern potential cause common solution – FRIGIDAIRE FGUB2642LF User Manual
Page 38

38
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
DISPENSER (Ice & Water)
Dispenser will not
dispense ice.
• Dispenser lock out
is engaged.
• There is no ice in the
bin to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser mo-
tor has overheated.
• Press and hold control lock for three
(3) seconds.
• See the “Ice maker is not making any ice”
section above.
• Be sure the refrigerator doors are com-
pletely closed.
• The motor overload protector will reset in
about three (3) minutes and then ice can
be dispensed.
Ice dispenser is
jammed.
• Ice has melted and frozen
around auger due to
infrequent use, tempera-
ture fluctuations, and/or
power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and empty
the contents. Clean container, wipe dry,
and replace in proper position. When new
ice is made, dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
Dispenser will not
dispense water.
• Dispenser lock out
is engaged.
• Water filter not seated
properly.
• Water filter is clogged.
• Household water line
valve is not open.
• Press and hold control lock for three
(3) seconds.
• Remove and reinstall the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
• Replace filter cartridge. Be sure to remove
protective caps and push the filter firmly so
that you hear it lock solidly into position.
• Open household water line valve. See CON-
CERN column AUTOMATIC ICE MAKER.
Water has an odd
taste and/or odor.
• Water has not been
dispensed for an ex-
tended period of time.
• Unit not properly con-
nected to cold water line.
• Draw and discard 10-12 glasses of water to
freshen the supply.
• Connect unit to cold water line that sup-
plies water to the kitchen faucet.
Water pressure is
extremely low.
• Cut-off and cut-on pres-
sures are too low (well
systems only).
• Reverse osmosis system
is in regenerative phase.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well
systems only).
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
Water not cold
enough.
• As warmer tap water goes
through the filter and enters
the water tank the chilled
water is pushed through
to the dispenser. Once the
chilled water is used up it will
take several hours to bring
the freshly replaced water to
a cooler temperature.
• Add ice to cup or container before dis-
pensing water.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
• Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
• Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
BEFORE YOU CALL