Dodge 2012 Durango - Owner Manual - Manual (Page 661)

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Department
immediately. Canadian customers who wish to report
a safety defect to the Canadian government should
contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
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