Dodge 2012 Durango - Owner Manual - Manual (Page 172)

To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, press the push
button, located at the base of the head restraint, and push
downward on the head restraint. For comfort the Active Head Restraints can be tilted
forward and rearward. To tilt the head restraint closer to
the back of your head, pull forward on the bottom of the
head restraint. Push rearward on the bottom of the head
restraint to move the head restraint away from your
head.
Push Button
Active Head Restraint (Normal Position)
170 UNDERSTANDING THE FEATURES OF YOUR VEHICLE