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Troubleshooting – Clarity C4230HS User Manual

Page 11

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11

Phone Will Not Hold Charge:

• Make sure the charging contacts on the handset and base

are free of dust and dirt. While unplugged, clean the contacts

with a soft cloth.

• Make sure CHARGE LED on the base is lit when the handset

is in the cradle.

• Handset battery may have developed a memory, due to user

improperly charging, and may need to be replaced. (Battery

must be charged a full 12 hours before the first use.)

Difficulty in Placing or Receiving Calls:

• Move closer to the base and try again.

• Make sure you have selected the correct dialing mode, tone

or pulse.

• Make sure the AC Adapter is not plugged into a wall outlet

with other appliances. Disconnect for 5-10 seconds then

reconnect. Place the handset back on the base and reinsert

the AC Adapter.

• Make sure the handset battery is fully charged.

Your handset screen is showing Out of Range

• Move closer to the base.

• To register the C4230HS, place the C4230HS handset into the

main unit until the screen displays: Handset Registered. It will

take approximately 5-10 seconds for the handset to register

to the base.

• Handset may need to be re-registered to the base manually.

First, select INITIAL SETUP on the main menu. Second, select

REGISTRATION on the sub-menu. The screen will then display

“Please hold the page button until beep.” This will register your

handset to the base. The screen will then display the

handset number.

TROUBLESHOOTING