Clarity C4230HS - Manual (Page 10)

10
TROUBLESHOOTING
The unit will not operate/no dial tone:
• Verify the AC Adapter is securely plugged into AC outlet, the
base and the telephone.
• Verify the telephone line cord is securely plugged into the wall
jack and the telephone.
• Make sure the battery has been placed in the battery compart-
ment correctly. (The circular metal contacts on battery need
to touch the metal springs inside battery compartment.)
• Make sure the handset battery is fully charged.
• Verify the telephone is in the correct dialing mode tone (touch)
or pulse (rotary).
• Make sure you are in the usable range of the base station.
The phone does not ring when you receive a call:
• Make sure the RINGER switch on the handset is set to ON.
• Verify the AC Adapter is securely plugged into the AC outlet,
and the base.
• Verify the telephone line cord is securely plugged into the
wall jack and the telephone.
• Make sure you are within the usable range of the base station.
• You may have too many extensions on your line. Try unplugging
a few devices.
Noise, Static, Interference or Other Calls Heard while
Using the Handset:
• Make sure you are within the usable range of the base station.
• Make sure the handset battery is fully charged.
• Try relocating the base unit to another location.
• Make sure the AC Adapter is not plugged into the wall outlet
with other appliances.