What if clickfree doesn’t start up automatically – Clickfree iPod Transformer User Manual
Page 14

Clickfree iPod Transformer User Guide
Backing up my content
Copyright © 2009 Storage Appliance Corporation.
14
W
HAT IF
C
LICKFREE DOESN
’
T START UP AUTOMATICALLY
?
There could be a couple of reasons why
Clickfree
does not run when you plug in the
Clickfree
iPod Transformer:
• If you see a message telling you that ”
Clickfree
™ Backup cannot start because you do
not have the required permissions. Please re-login to this computer as the
Administrator.”:
1. Log out.
2. Unplug the
Clickfree
iPod Transformer.
3. Log in again as Administrator.
4. Plug the
Clickfree
iPod Transformer in again.
The backup then starts automatically.
• Your computer settings may prevent
Clickfree
from running automatically because
“Autorun” is turned off.
To fix this problem, follow these steps. You only need to do this once, not every time
you use
Clickfree
.
♦ To turn on Autorun – Windows XP:
1. Download the “autoplay repair wizard” from the Microsoft website.
2. Run the program.
♦ To turn on Autorun – Windows Vista:
1. Click the
Start
button on your computer, then click
Control Panel
.
2. In the window that appears, click
Autoplay
.
3. Scroll to the bottom of the
Autoplay
window and select
Restore all defaults
.
4. Click
Save
.
As an alternative, you can temporarily bypass autorun. If you use this method, you will
have to follow this procedure every time you use the
Clickfree
iPod Transformer.
♦ To temporarily bypass Autorun – Windows XP/Vista:
With your iPod and iPod Transformer connected to your computer:
1. Click the
Start
button on your computer, then click
My Computer
(WindowsXP/2000)
or
Computer
(Vista).
2. In the window that appears, find
Clickfree_System.
3. Right-click and select
Explore
.
4. Open the
Mentor
folder.
5. Double-click
USBMentor.exe
, and follow the on-screen instructions.