Customer assistance – FORD 2003 Mustang v.3 User Manual
Page 145
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Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your
dealer or by writing to Ford Motor Company of
Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that,
if a manufacturer or its representative is unable to
repair a motor vehicle to conform to the vehicle’s
applicable express warranty after a reasonable
number of attempts, the manufacturer shall be
required to either replace the vehicle with one
substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the
actual price paid or payable by the consumer (less a
reasonable allowance for consumer use). The
consumer has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b) presumes
that the manufacturer has had a reasonable number
of attempts to conform the vehicle to its applicable
express warranties if, within the first 18 months of
ownership of a new vehicle or the first 29,000 km
(18,000 miles), whichever occurs first:
1. Two or more repair attempts are made on the
same nonconformity likely to cause death or serious
bodily injury OR
Customer Assistance
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