FORD 2013 F-550 v.2 - Manual (Page 462)

Phone Issues
Issue Possible
Cause(s)
Possible Solution(s)
SYNC is not able
to download my
phonebook.
• This is a
phone-dependent
feature, OR
• Possible phone
malfunction. • Go to the website to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing the
device’s battery, then trying again.
• Try pushing your phonebook
contacts to SYNC by using the Add
Contacts feature.
• Use the SYNCmyphone feature
available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts. Limitations on
your phone’s
capability.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or special
ring tones associated with the
missing contact.
SYNC® 461
2013 F-250/350/450/550 (f23)
Owners Guide gf, 2nd Printing, December 2012
USA (fus)