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Sync – FORD 2014 Fusion v.3 User Manual

Page 333

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Connecting to SYNC Services Using
the Phone Menu

1.

Press the phone button to enter the
phone menu.

2. Scroll to Services.
3. Press OK to confirm and enter the

Services menu. The display indicates
the system is connecting.

4. Press OK. SYNC initiates the call to the

Services portal.

5. Once you connect to the service, follow

the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.

6. Say, "Services" to return to the Services

main menu or for help, say, "Help".

Receiving Turn-by-Turn Directions

1.

When connected to SYNC Services,
say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can

assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.

2. Follow the voice prompts to select your

destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination.

3. While on an active route, you can select

or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.

If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.

Disconnecting from SYNC Services

1.

Press and hold the phone button on
the steering wheel.

2. Say "Goodbye" from the SYNC

Services main menu.

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Fusion (CC7) , enUSA

SYNC™