Troubleshooting, Navigation system (if equipped) 489 – FORD 2014 Expedition v.2 User Manual
Page 490
Troubleshooting
Symptoms
Possible Cause
Action
Focus error.
The system is not able
to play a reproduced
disc.
Contact an authorized
dealer.
Bad disc.
You inserted the disc
upside down or the
system is unable to
read the information
on the disc.
The system
automatically ejects
the disc.
Track error.
The system is unable
to reproduce a corrupt
MP3 file.
The system skips the
corrupted track.
Invalid disc detected.
The disc is either dirty
or contains an
unsupported format.
Wipe the disc with a
dry, soft cloth from
the center to the outer
edge of the disc.
A pop-up window
displays “Address not
found” or “Address
range does not exist.
Show the midpoint of
the street?”
The house number
entered does not exist
in the map database.
Press NO and enter a
valid number for the
specified street, or
press YES to view the
middle point of the
street.
A pop-up window
displays “Navigation
fault. A system fault
has been detected that
may cause the
navigation to perform
abnormally. Please
contact your
dealership.”
There is a system
hardware or software
error.
Contact an authorized
dealer.
Navigation System (If Equipped)
489
2014 Expedition (exd)
Owners Guide gf, 2nd Printing, November 2013
USA (fus)