FORD 2014 Expedition v.2 - Manual (Page 382)

Symptom Possible cause
The disc does not play. You inserted the disc backward.
The disc is defective. Try another disc.
The disc is not compatible with the
entertainment system.
The device code and disc region code do not
match. This device is set to Region 1.
The disc plays, but
then immediately
stops. The disc is dirty and needs cleaning.
Condensation has formed inside the device.
Allow the player to dry out.
There is no picture. The signal source is not connected.
The setting may be in the wrong status. Match
the monitor mode with the source correctly.
There is a distorted
picture. The disc may be dirty. Check the disc for
fingerprints and clean with a soft cloth, wiping
from center to edge.
Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
I cannot advance
through a movie. You cannot advance through the opening
credits and warning information that appears
at the beginning of movies because the disc
prohibits that action.
There is no sound, or
there is distorted
sound. You did not connect the DVD player properly.
You did not attach the cables securely into the
appropriate jacks.
If you are using the wireless headphones,
make sure you turn them on.
The headphone volume is too low.
Something may be blocking the signal between
the monitor and the headphones.
The device feels warm. If the device is in use for a long time, it does
become warm. This is normal.
Audio System 381
2014 Expedition (exd)
Owners Guide gf, 2nd Printing, November 2013
USA (fus)