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Reporting safety defects – BMW Z4 Coupe 2006 User Manual

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Reporting safety defects

For U.S. customers

The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
NHTSA in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or BMW of
North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-800-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety
from http://www.safercar.gov

For Canadian customers

Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may tele-
phone the toll-free hotline 1-800-333-0510 if
calling long distance inside Canada, or 1-613-
993-9851 if calling from the Ottawa region or
from abroad, or contact Transport Canada by
mail at: Transport Canada, ASFAD, Place de
Ville Tower C, 330 Sparks Street, Ottawa ON
K1A 0N5.

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