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Customer relations, Service request, Automatic service request – BMW X3 xDrive35i 2011 User Manual

Page 200: Bmw assist

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Customer Relations

At a glance

Contact Customer Relations for information on
all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist

or TeleService

1.

"BMW Assist"

2.

"Customer Relations"

The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations.

Vehicle equipped with BMW Assist or

TeleService

1.

"BMW Assist"

2.

"Customer Relations"

3.

"Start service"

Service Request*

At a glance

Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.

Starting a Service Request

1.

"BMW Assist"

2.

"Service Request"

3.

"Start service"

Automatic Service Request*

The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:

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200

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BMW Assist

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