Warranty repair policy, Recalibration, Limited warranty on products – Cooper Instruments & Systems DCI 120 Bridge/Strain Gauge Data Loggers User Manual
Page 3: Obtaining service under warranty, Repair warranty

CF 179
3
Rev A 2008.07.08
Recalibration
DCI 120 standard calibration values:
Logger Voltage
10mV
25mV
100mV
1000mV
Strain (V)
0V and
9-10mV
0V and
22.5-25mV
0V and
90-100mV
0V and
900-1000mV
Part Number
DCI 120
Range
Resolution
Accuracy
See Table Below*
Memory 32,767
Sample Rate
20Hz to 12 hours
Units
V, mV, μV,
Engineering Units specified through software
Required Interface Package
IFC110 or IFC200
Baud rate
57,600
Typical Battery Life
25 days
Operating Environment
–40 to +80°C, 0 to 95%RH (non-condensing)
Material ABS
plastic
Dimensions
0.8” x 1.7” x 2.7” (20mm x 42mm x 68mm)
Approvals CE
*DCI 120 Range, Resolution and Accuracy
Nominal Range
+10mV
+25mV +100mV +1000mV
Measurement Range
+15mV +37.5mV
+120mV
+1200mV
Resolution 1μV 2.5μV 5μV 50μV
Accuracy +0.25%FSR
+0.10%FSR +0.05%FSR +0.01%FSR
Input Range
0 to 2.5V
0 to 2.5V
0 to 2.5V
0 to 2.5V
Reference
Voltage
2.5V 2.5V 2.5V 2.5V
Specifications subject to change.
WARRANTY REPAIR POLICY
LIMITED WARRANTY ON PRODUCTS
Any of our products which, normal operating conditions, proves defective in material or in workmanship within
one year from the date of shipment by Cooper, will be repaired or replaced free of charge provided that you
obtain a return material authorization from Cooper and send the defective product, transportation charges
prepaid with notice of the defect, and establish that the product has been properly installed, maintained, and
operated within the limits of rated and normal usage. Replacement or required product will be shipped F.O.B.
our plant. The terms of this warranty do not extend to any product or part thereof which, under normal usage,
has an inherently shorter useful life than one year. The replacement warranty detailed here is the buyer’s
exclusive remedy, and will satisfy all obligations of Cooper whether based on contract, negligence, or otherwise.
Cooper is not responsible for any incidental or consequential loss or damage which might result from a failure of
any and all other warranties, express or implied, including implied warranty of merchantability or fitness for
particular purpose. Any unauthorized disassembly or attempt to repair voids this warranty.
OBTAINING SERVICE UNDER WARRANTY
Advance authorization is required prior to the return to Cooper. Before returning the item, contact the Repair
Department c/o Cooper Instruments at (540) 349-4746 for a Return Material Authorization number. Shipment to
Cooper shall be at buyer’s expense and repaired or replacement items will be shipped F.O.B. our plant in
Warrenton, Virginia. Non-verified problems or defects may be subject to an evaluation charge. Please return
the original calibration data with the unit.
REPAIR WARRANTY
All repairs of Cooper products are warranted for a period of 90 days from date of shipment. This warranty
applies only to those items that were found defective and repaired, it does not apply to products in which no
defect was found and returned as is or merely recalibrated. Out of warranty products may be capable of being
returned to the exact original specifications or dimensions.
* Technical description of the defect: In order to properly repair a product, it is absolutely necessary for Cooper
to receive information specifying the reason the product is being returned. Specific test data, written
observations on the failure and the specific corrective action you require are needed.