Basement Watchdog Greenline BW Series - Manual (Page 3)

Dual Float Controller
This control box contains a piggyback switch that powers
the Basement Watchdog Dual Float. The Dual Float
Controller will activate the pump when either float is
lifted, and then shuts off automatically 10 seconds after
the float drops.
Operating the Pump in a Continuous Duty Application
The Basement Watchdog pumps are rated for continuous duty and may be used in
applications requiring continuous pumping including fountains, ponds, etc. For use in
any continuous duty application the pump should be plugged directly into the wall
outlet without the use of the controller. The outlet must be a single phase properly
grounded 3-prong receptacle, 115V, 60HZ. For continuous duty operation, the pump
must be submerged at least 3/4 of the depth of the pump at all times.
Maintenance Check List
Maintenance should be performed 1-2 times per year.
1. Remove all debris from the bottom of the pit.
2. Remove all debris floating in the water.
3. Remove all debris from the float switch cage.
4. Remove all debris around the air relief valve.
5. Fill the pit with water. Make sure pump turns on at the intended level.
6. While the pump is running, make sure pump is evacuating water at a good pace.
7. While the pump is running, make sure a stream of water is escaping from the air
relief valve. If not, clear the hole of any deposits or debris.
Backup Installation
When the power goes out, the
Basement Watchdog AC sump
pumps will not operate. For
protection during a power
outage, a Basement Watchdog
battery backup system can be
installed. There are three
systems with matching batteries
that will provide protection.
The illustration at right is an
example of a typical battery
backup installation.
PUMP
WIRE
PIT COVER
CHECK
VALVE
FLOAT
WIRE
FLOAT
WIRE
MAIN
A/C PUMP
A/C FLOAT
SWITCH
BATTERY
BACKUP PUMP
BACKUP PUMP
FLOAT SWITCH
BATTERY
DRAIN TILE
BATTERY
CABLE
AC
OUTLET
BACKUP SYSTEM
CONTROL UNIT
PUMP
WIRE
DUAL FLOAT CONTROLLER
PLUGGED INTO
AC OUTLET
FLOOR
JOIST SLOPE
PIPES
DOWN
DFC1
3
Visit our website
www.basementwatchdog.com
for more information about
the Basement Watchdog AC
sump pumps and battery
backup sump pump products.
*Consult a licensed electrician.
If the above solutions do not solve the problem, contact Glentronics customer service 800-991-0466, option 3.
Pump is not plugged in
Water is not high enough to activate the pump
Open circuit
Poor power source
Low voltage
Bad power cable
Locked impeller
Defective float switch
Defective pump
Locked impeller
Incorrect power supply
Overburdened due to heavy sand content in the water
Pump running continuously with no water present
Float switch is mounted too low
Water flowing back from pipe
Malfunctioning float switch
Clogged or frozen discharge
Blocked intake strainer
One or both of the floats is obstructed and
cannot drop down
Defective float switch
Check valve installed with no air bleed hole in
pipe or pump
Check valve is stuck or installed upside down
Check valve on secondary pump will not close
and water re-circulates within the system
Worn impeller
Partially blocked impeller
Clogged or frozen discharge
Broken or leaking pipe
Low power voltage
Check valve installed with no air bleed hole in
pipe or pump
Check valve is stuck or installed upside down
Pump is air locked
Check valve on secondary pump will not close
and water re-circulates within the system
Blocked intake screen
Broken impeller
The pump will not start or run
Thermal protector tripping or
not functioning
Pump starts and stops too
frequently
Pump will not shut off
Insufficient or no water
volume
Abnormal sound or vibration
Plug pump in properly (see instructions)
Make sure float switch is positioned properly
Check circuit breaker or fuse
Check circuit line wires and cable*
Check line wires and source voltage*
Replace with new cable*
Remove strainer and clear obstruction
Replace float switch with new float switch
Replace pump with new pump
Remove strainer and clear obstruction
Check power supply source and voltage
Use water filter or replace with a higher wattage pump
Check float switch
Raise float switch
Install or replace check valve
Replace float switch with new float switch
Clear blockage or thaw frozen line
Clear debris from intake strainer
Clear debris from inside the float cage (Loosen nut on top of float, then
remove c-clip on bottom of float. Remove debris. Tighten nut on top of float,
then replace c-clip on bottom of float.) When reassembling the float, the
magnetic strip on the inside of the float should be facing down.
Replace float switch with new float switch
Drill a bleed hole in the discharge pipe, or clean debris from the existing hole
in the pipe or pump
Reverse or replace check valve. Make sure the check valve is installed with the
flow arrow pointing up and out of the pit.
Replace the check valve on the secondary pump
Replace impeller & adjust spacing between impeller and cover
Remove strainer and clear obstruction
Clear blockage or thaw frozen line
Repair piping
Check power voltage, wires and cable condition
Drill a bleed hole in the discharge pipe, or clean debris from the existing hole
in the pipe or pump
Reverse or replace the check valve. Be sure check valve is installed with flow
arrow pointing up and out of the pit
Remove debris from the air relief valve
Replace the check valve on the secondary pump
Clear debris from intake screen
Replace impeller with new one
Troubleshooting
(Always unplug the pump from the controller before performing any maintenance)