Limited warranty, Warranty registration, Caring for your hybrid duo – Walker's Game Ear Hybrid Duo User Manual
Page 2: Common problems & solutions
LIMITED WARRANTY
Walker’s warrants this product to the original purchaser to be free from defects in materials and workmanship, under normal use and conditions for a period of
two years parts/90 days labor from the date of the original purchase.
Under this warranty, this unit will be replaced or repaired at our option, without charge for parts or labor, excluding batteries, for a period of 90 days after the purchase.
After 90 days, the cost of labor with Shipping/Handling and Insurance of $99.95 is the customer’s responsibility.
This warranty is void if any of the following occur:
1. The warranty card was not sent in at the time or purchase
2. The unit is not owned by the original purchaser at the time of the warranty claim
3. The unit has been tampered with, opened or punctured
4. The unit has been immersed in water or other liquids, allowed to be filled with dirt or dust, or otherwise physically abused
5. The 24-month limited warranty has expired
This shall be the exclusive written warranty of the original purchaser and neither this warranty or any other warranty, expressed or implied, shall extend beyond the
24-month period listed above. In no event shall Walker’s Game Ear, Inc. be liable for consequential damages, consequential property damage, or consequential personal
injury. (Some states do not allow limitations on implied warranties or exclusions of consequential damages, so that these restrictions may not apply to you). This
warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Record serial # for future reference: Serial #
___________________________________
Return bottom portion to: Walker’s, Inc. • PO Box 535189 • Grand Prairie, TX 75053-5189
Or you can register your product online at: www.WalkersGameEar.com
Warranty Registration
Model: Digital Hybrid Duo
Date of Purchase:
Purchased From:
City:
State:
Zip:
Primary Use:
Your Name:
Address:
City:
State:
Zip:
Serial #:
Email:
Toll-free customer support 877-269-8490
www.walkersgameear.com
Caring for Your Hybrid Duo
The Hybrid Duo is a delicate, precision electronic device and as such, requires the special care and handling that would be afforded
to any fine piece of equipment. Please read and follow the listed precautions to insure quality performance:
• Remove your batteries when your device will not be in use for prolonged periods of time.
• Do not throw or drop your device.
• Do not immerse device in liquid or water.
• Do not wear device during bathing, showering, or swimming.
• Do not expose device to excessive heat, such as a stove top, microwave, dash board of a hot car, or a hair dryer.
• Do not expose the device to chemicals, such as hair spray, insect repellent, perfume, or cosmetics.
Common Problems & Solutions
Problem
Possible Cause
Solution
Feedback or Whistling
Ear wax accumulation in ear canal or tip
Replace foam plug
Tip partially inserted
Reinsert your device
No Sound
Microphone opening, tip, or tube clogged with wax or debris
Clean tip if necessary
Battery dead
Replace battery
Tube and/or clip improperly attached
Reinsert device
Fades and/ or Intermittent
Dirty, corroded, weak or dead battery
Replace battery