Walker's Game Ear Custom Ear - Manual (Page 2)

To Remove
LIMITED WARRANTY
Walker’s warrants this product to the original purchaser to be free from defects in materials and workmanship, under normal use and conditions for a period of two years parts/90 days
labor from the date of the original purchase.
Under this warranty, this unit will be replaced or repaired at our option, without charge for parts or labor, excluding batteries, for a period of 90 days after the purchase. After 90 days, the cost of
labor with Shipping/Handling and Insurance of $99.95 is the customer’s responsibility.
This warranty is void if any of the following occur:
1. The warranty card was not sent in at the time or purchase
2. The unit is not owned by the original purchaser at the time of the warranty claim
3. The unit has been tampered with, opened or punctured
4. The unit has been immersed in water or other liquids, allowed to be filled with dirt or dust, or otherwise physically abused
5. The 24-month limited warranty has expired
This shall be the exclusive written warranty of the original purchaser and neither this warranty or any other warranty, expressed or implied, shall extend beyond the 24-month period listed
above. In no event shall Walker’s Game Ear, Inc. be liable for consequential damages, consequential property damage, or consequential personal injury. (Some states do not allow limitations on
implied warranties or exclusions of consequential damages, so that these restrictions may not apply to you). This warranty gives you specific legal rights, and you may have other rights, which
vary from state to state.
Record serial number for future reference: Serial Number ______________________________
_____
Return bottom portion to: Walker’s, Inc. • PO Box 535189 • Grand Prairie, TX 75053-5189
Or you can register your product online at: www.WalkersGameEar.com
Warranty Registration
Model: Date of Purchase:
Purchased From:
City: State: Zip:
Primary Use:
Your Name: Email:
Address:
City: State: Zip:
Serial #:
Toll-free customer support 877-269-8490
www.walkersgameear.com
Caring for Your Custom Unit
The unit is a delicate, precision electronic device and requires special care and handling.
Please read and follow the precautions listed to insure quality performance:
• Remove your batteries when your device will not be in use for prolonged periods of time.
• Do not throw or drop your device.
• Do not immerse device in liquid, water or wear during bathing, showering, or swimming.
• Do not expose device to excessive heat, such as a stove top, microwave, dash board of a hot car,
or a hair dryer.
• Do not expose the device to chemicals, such as hair spray, insect repellent, perfume, or cosmetics .
Common Problems & Solutions
Problem Possible Cause Solution
Feedback or Whistling Ear wax accumulation in ear canal or tip Replace Wax Stop
No Sound Microphone opening or tip clogged with wax or debris Replace Wax Stop
Battery dead Replace battery
Fades and/ or Intermittent Dirty, corroded, weak or dead battery Replace battery
Program Selection
The Custom Unit has 4 programs:
Program Ideal For
1. General Everyday Use
2. Crowds Restaurants/Sporting Events/Large Meetings
3. Music/Theater Concerts/Cinema
4. Nature Outside/Bird Watching/Hunting
When first turned on, the unit defaults to #1, the General program. To change between
programs, push the program button. You will hear a series of beeps as you change
programs: one beep: program # 1, two beeps: program # 2, etc.
To Insert
1. Place a Wax Stop on the negative tip of the Wax Stop tool.
2. Insert the Wax Stop into the sound port of your device.
3. Remove the Wax Stop tool, leaving the Wax Stop securely in place.
1. Place the positive tip of the Wax Stop tool into the Wax Stop in your device.
2. Remove the Wax Stop tool, pulling the Wax Stop out of the sound port.
3. The Wax Stop can be cleaned by soaking in hot water for 10 minutes with a
mild detergent. Once thoroughly dried they can be reused.
Venting
The custom units come with a solid vent installed. When worn in loud environments the
solid vent plugs should be used for full sound protection. Venting is useful for pressure
relief and providing ventilation to the ear canal to help prevent moisture buildup. Proper
venting will also make your own voice sound more natural to you. To change a vent plug
first remove the existing plug. Insert the new vent plug into the plug before removing it
from the plug tree. Push the vent plug firmly until it is completely inserted. Vent plugs are
tapered to make a tight fit when it is completely inserted. When it is completely inserted
then break the plug free from the tree. You can trim any extruding portion of the vent plug
with a small pair of scissors.