JK Audio innkeeper PBX - Manual (Page 14)

10
Innkeeper PBX™ Broadcast Field Mixer
1. Will innkeeper PBX work with my ___ PBX phone system?
Probably yes. We have to say probably because the handset interface is
proprietary and therefore can change from model to model. We have no
way of predicting how a phone manufacturer will use the handset wires in
the future. The three handset microphone types that we support, electret,
dynamic and carbon, cover every handset microphone type that we have
seen in use, but the wire diagrams can change without notice.
2. Will your digital hybrid provide phantom power for a
condenser mic?
No, this device will not provide phantom power. If you are connecting your
microphone directly to the innkeeper PBX, use a dynamic mic.
3. I can’t dial out on my phone and I hear a lot of noise on
the call.
The innkeeper PBX will not work with any telephone that has a keypad in
the handset. You need to use a telephone with a standard handset.
4. Can innkeeper PBX auto-answer or auto-disconnect?
No, the handset cord on your phone is only active if the handset is off-hook.
This must be done manually. So there is no way to auto-disconnect. You
must return the handset to the cradle.
5. I have everything connected correctly. Why can’t the caller
hear me?
Check the position of the A-B-C switch (which will probably be set to A or C).
Also, you cannot use the speakerphone function on your telephone during
your recording. Innkeeper PBX accesses audio through the handset cord.
With the speakerphone turned on, there is no audio going through the
handset. You must use a microphone.
6. Why is there a loud hum on the output of my innkeeper PBX,
even when nothing else is connected?
Make certain you are using the regulated power supply that was shipped
with this unit. Power supplies are not all the same.
7. Why does my laptop only record half of the conversation? I am
using the Stereo output on the innkeeper PBX and I have a
stereo cable.
Most laptop computers only have a mic input, which is mono. You will need
to either get a sound card with a stereo line level input for your laptop or use
a USB or FireWire interface product.
FAQs