GunVault SVB 500 - Manual (Page 8)

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Troubleshooting my SpeedVault
®
Biometric
What is the problem?
Why is the problem
happening?
How do I solve the
problem?
When I swipe press the
start button, unit beeps 3
times with 3 red flashes.
Low battery indicator signals
it’s time for a battery change
Replace with 9V regular
Alkaline battery. (Do not use
lithium or rechargeable
batteries) (See PG. 6.)
When I swipe my finger, I
get one red flash.
The unit did not recognize
your fingerprint.
Re-scan your fingerprint. Note
that the unit is sensitive to
angles requires practice for
familiarity. (See PG. 5)
When I press the start
button, the unit opens
without scanning
fingerprint.
The safe has not been
programed properly.
Follow Programing
SpeedVault Instructions.
(See PG. 4)
The door does not open
fully when I open the
SpeedVault
The SpeedVault was not
mounted properly
Follow Installing SpeedVault ®
(See PG. 5)
I need to order keys N/A
Go to GunVault.com and mail
in the Key Order form.
What guns can fit into my
SpeedVault ® ?
N/A
It’s designed for full framed
semi-automatic pistols. (e.g.
1911, Glock 19, Berreta 92)
I can’t find the serial
number.
N/A
The serial number is on the
inside roof of the unit next to
the battery tray.
If you have followed the above steps carefully and still have a problem operating your
SpeedVault Biometric, call us at 800-222-1055 for further assistance.
Requirements for Replacement & Repair

Do not return your SpeedVault Biometric safe to your dealer. Instead, call
GunVault Technical Support Department for assistance 800-222-1055.

GunVault Inc. cannot provide refund for product.

GunVault product delivered without a pre-arranged Return Authorization
Number may be returned to sender unopened, at owner expense, and fees may
accrue
TECHNICAL SUPPORT