Glyph PortaGig 800 and SSD User Manual
Page 2
Contacting Glyph
Please use the following contact information to contact Glyph and its distributors.
Glyph USA offers phone support Monday through Friday, 9:00 am to 6:00 PM Eastern Time.
Note: DO NOT ship any return goods to the mailing addresses below unless you have a valid RMA number. All goods will be re-
fused delivery unless a valid RMA number is displayed on the outside of the package.
United States of America
Glyph Technologies
3736 Kellogg Rd
Cortland, NY 13045
USA
Phone: +1 607-275-0345
Fax: +1 607-275-9464
www.glyphtech.com
Sales Contact
Technical Support:
Europe
Glyph Europe GmbH
Industriestr. 10
41334 Nettetal
Germany
Phone: 0049 (0) 21 57 / 12 76 23
Fax : 0049 (0) 21 57 / 12 83 12
www.glyphtech.com
Sales Contact
Technical Support:
Unpacking Your PortaGig 800
Your Glyph PortaGig 800 and accessories are packaged in a sturdy shipping container. Please inspect the container for evidence
of shipping damage and mishandling. If the container is damaged, file a report with the carrier or dealer immediately. Do not at-
tempt to unpack and operate your PortaGig 800 until the carrier or dealer confirms the damage. If the container is in good condi-
tion, proceed with unpacking the PortaGig 800. Verify that all of the items described in the next section are present and in good
condition. If any of the items you expect to find in your container is missing or damaged, contact the dealer before proceeding
any further.
In any case, do keep the shipping container and all packing materials in a safe place.
The PortaGig 800 package includes:
PortaGig 800 Enclosure
FireWire 800 (9-pin to 9-pin) cable
USB Cable (Y-cable, uses two USB ports for necessary power)
Power supply
Carrying sleeve
Features
7,200 RPM and 5,400 RPM models available
SSD models available
Weighs less than 10 Ounces
Tested and approved with Digidesign Pro Tools™
Small, portable, aluminum case runs quietly with fanless design
Rear power switch
Applications: Field recording, moving audio, video, graphics, and prepress files
Includes universal power supply
Includes carrying case
3 Year Warranty
2 Year Free Basic Data Recovery
1 Year Overnight Advance Replacement in USA (Continental 48 states)