BT Diverse 6110 User Manual

Page 64

BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794

Help

Cannot send text

■

Check service centre number is correct including 1470 prefix.

■

Check call barring (option 4) is not activated on your line if you have the call barring
service rented from BT.

Cannot receive text

■

Check service centre number is correct.

■

Ensure you have subscribed to a Caller Display service and that it is active. You can
check this by noting if your phone displays data regarding your caller’s number when you
receive an incoming call.

Handset is registered to the SMS service and text has been previously sent and
received but you are now only receiving incoming messages as voice text

■

This may be due to your handset being de-registered. All you need to do is type Register
and send it to 00000. You will receive a confirmation message back. This assumes that
your Caller Display service is active and working on your line.

■

Note: Messages sent to 00000 are not charged for.