Telephone & technical support, Specifications – Vizio XWR100 - User Manual User Manual
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I keep losing my wireless
Internet connection.
Move your computer closer to your router. Refresh the list of Available Networks. If you see
your network name listed then you have a range or interference problem. See
How to I change the
settings on my router?
1. Open an Internet browser window (such as Internet Explorer, Firefox, or Safari).
2. Type
http://vizio.home
(or 192.168.1.1) in the browser window, and then press
Enter. The Quick Setup App will open.
I am prompted for a
username and password
every time I open a web
browser.
Here’s how you get rid of the prompt:
1. Click Tools and then click Internet Options.
2. Click the Connections tab.
3. Select Never dial a connection.
4. Click OK.
There isn’t an Ethernet
port on my modem.
The modem is a dial-up modem for traditional dial-up service. To use your router, you need
a cable/DSL modem with an Ethernet port and high-speed Internet connection.
I cannot use the DSL
service to connect
manually to the Internet.
After you have setup your router, it will automatically connect to your Internet Service
Provider (ISP), so you no longer need to connect manually.
The DSL telephone line
does not fit into my
router’s Internet port.
Your router does not replace your modem. You still need your DSL modem to use your
router. See
for detailed instructions on connecting the cables.
There isn’t a coaxial port
on my router.
Your router does not replace your modem. You still need your DSL modem to use your
router. See
for detailed instructions on connecting the cables.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed
to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after
the warranty period, please contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Web:
www.vizio.com
Email:
(877) 698-4946 Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you call.
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525 Fax: 949-585-9514
Specifications
Model
XWR100