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Troubleshooting – Constellation Audio Argo User Manual

Page 18

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If the unit’s surface becomes dusty, simply wipe it off with a soft dry cloth. Do not spray cleaners on the
surface.

To clean fingerprints from the surface of the integrated amplifier, spray a small amount of mild window cleaner
such as Windex onto a soft dry cloth, then use the cloth to remove the fingerprints. Do not spray the cleaner
directly onto the integrated amplifier.

Troubleshooting

Unit will not turn on

1. First, check to see if the rear master power switch is flipped up. If it is, try the following steps in order. After
you perform each step, touch the touchscreen on the front of the unit. If it illuminates, the unit is functioning
correctly and there is no need to continue to the next steps.

A. Check power cable connections between the wall and the Argo. Push the wall plug and the connector at
the power supply in firmly.
B. If the Argo is plugged into an AC line conditioner, make sure the line conditioner is turned on.
C. Flip the master power switch off and on again. This will reset the Argo's internal circuit breaker.
D. Check the circuit breaker for the AC circuit that the Argo is plugged into. If the breaker is tripped, flip it
back on. If it will not turn on, there is likely a short circuit somewhere in the lines or in a device connected
to this AC circuit. Check the power cords for your components to make sure none have been damaged.
E. If none of these conditions restores power, it is possible one of the Argo's internal fuses is blown. Do not
attempt to change the fuse yourself—the Argo requires the use of special high-voltage fuses that are not
commonly available. Contact your Constellation Audio dealer for service.

Unit is on but no sound is produced

1. If the front touchscreen is blank, touch it. If it illuminates and shows anything other than the onscreen Power
button, the unit is on. If it shows the onscreen Power button, touch the button to power up the unit.
2. If the front touchscreen shows the message “Powering On,” wait about 10 seconds. Once the unit is warmed
up, an input screen should appear and the sound should come from the speakers or headphones.
3. If the volume numbers on the LCD panel are flashing, hit the Mute button on the front panel or on the
remote to restore sound.
4. Make sure the correct output mode (speakers or headphone) is selected. This can be set only from an input
screen (see page 14). With an input screen selected, the fourth icon from the left, along the bottom of the
touchscreen, will show you if the unit it in speakers or headphone output mode. Press the button under the
icon to change the mode.
5. If none of the above steps restores the sound, try the following steps in order. If any one of the steps
restores the sound, there is no need to continue to the next steps.

A. Check you are on the correct input. Cycle through available inputs using the front touchscreen controls,
or select the desired input using the remote.
B. Check that the source component is on and playing back—i.e., if it is a CD player, make sure that the CD
is playing and not in pause mode.
C. Check the connections between the Argo and your speakers or headphones, and between the Argo and
the audio source device. If a cable is disconnected, reconnect it. If this does not restore sound, try
substituting a different set of cables in order to make sure the original set was functioning properly.
D. Check that the volume is at a sufficient level. Do not turn the volume all the way up to check this, as if
sound is reestablished while the Argo is set to output maximum volume, damage can be done to your
speakers and amplifiers.
E. If none of these actions restores the sound, contact your Constellation Audio dealer.

Sound seems unfocused

1. Play a CD of typical pop vocals and sit in front of your speakers at an equal distance from both (at least 8
feet away from each speaker). If the vocals seem to come from between the speakers, they are connected
correctly. Alternatively, you can use the “barking dog” test from the Stereophile Test CD or a similar phase
check test from another test CD.