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Ensuring client & host firmware compatibility, Buttons and indicators, Mandatory setup & cooling requirements – ClearCube CD9822 Cloud User Manual

Page 2: Default settings and fallback ip address

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ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com

G0200158 Rev B, 1.1.01.09.2014

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Ensuring Client & Host Firmware Compatibility

ClearCube recommends using the same firmware version on
PCoIP devices whenever possible.

• CD7800 and CD9800 support Teradici firmware 4.0.3

and higher.

• CD7800 and CD9800 do not support connection to Tera1

quad devices.

See PC-over-IP System User’s Guide and PCoIP Firmware
Support and Compatibility Guide
on ClearCube Support site
for instructions about identifying and updating PCoIP
device firmware.

Buttons and Indicators

The list below shows indicators on the front panel and
button operations:
• Power Button Colors

Green (solid): zero client is powered on.
Green (blinking): PCoIP session is sleeping. Press

any key on the keyboard to wake the session.

Orange: zero client is powered off.

• Power Button Operations

Power on: when orange, press briefly (button turns

green)

Power off: press and hold for 3 seconds (button turns

orange)

When in session:
• when connected to a PCoIP host card, press to display the

zero client panel (on monitor) with options to disconnect
or power down workstation

• when connected to a virtual machine, press to disconnect

PCoIP Session Indicator—shows when a connection, or

session, is established between a zero client and a host.
The link indicator displays one of the following:
Green—a session is established between the zero

client and a host.

Off—there is no session between zero client and host.

Mandatory Setup & Cooling Requirements

• Ensure at least 4 inches of space around all zero client

edges and at least 2 inches of space above the client.

• Ambient temperature around a client must not exceed

35° C (95° F).

• Do not stack any objects on top of the zero client.

• Do not block the zero client’s side vents by leaning

papers, folders, computer speakers, or any other objects
against the sides of the client.

• Adjacent furniture (file drawers, desk supports, chairs) do

not block or enclose any sides of the zero client.

• Do not place the zero client in enclosed environments

such as on a shelf or inside a drawer.

• Ensure that cables connected to the zero client are

supported.

Default Settings and Fallback IP Address

• DHCP enabled

• SLP discovery enabled

• Session type: Direct To Host + SLP Discovery

• Fallback IP addresses

– Zero client:192.168.1.100

– Host card:192.168.1.101

By default, zero clients and host cards are configured to
receive an IP address from a DHCP server. If a DHCP
server does not assign an address within a designated
timeout period (120 seconds), the zero client uses a default,
fallback IP address. Fallback addresses enable devices to
always have a known IP address. See PC-over-IP System
User’s Guide
for more information.

NOTE: If you use the fallback addresses and have DHCP

enabled, you must wait 120 seconds before you can
connect to a host. If you use the direct connect
methodology in your environment, ClearCube
recommends disabling the client's DHCP setting to
eliminate the need to wait 120 seconds before
connecting. See PCoIP System User’s Guide at

www.clearcube.com/support

for more information.

This manual is related to the following products: