Blizzard Lighting Q12+ The Puck - Manual (Page 12)

Page 12
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Quick Tips & Tricks:
Problem: The Puck LED readout says “
StbY
,” (Standby), no output.”
Solution: The Puck is in Slave mode with no master fixture connected.
Press <MENU>, select “
SLNd
,” hit <ENTER>, select “
NASt
” by pressing up or down, hit
<ENTER> to confirm. The unit will reset after approximately 10 seconds.
Problem: The Puck is only displaying certain colors (an entire color group of LEDs is dimly
lit or entirely off.)
Solution: The manual color adjustments have been set at levels less than the full intensity
for each color.
Press <MENU>, select “
MANu
,” and ensure that all of the color settings (
rEd , GrEE,
bLuE , ANbE or WHIt
) are set to
255
. This is the maximum value and the fixture
should be left in this mode unless setting a custom standalone color (See page 9. Should
the problem persist, please contact technical support.
Problem: The fade you’ve selected is too fast/too slow.
Solution: Press <MENU>, select “
SHNd
,” hit <ENTER>, select “
FAdE
,” hit <ENTER>,
and select the speed by selecting “
SP 1
-
SP 8
,”. 1 is the fastest, 8 is the slowest.
Troubleshooting
Symptom Solution
Fixture Auto-Shut
Off
Check the fan in the fixture. If it is stopped or moving slower than
normal, the unit may have shut itself off due to high heat. This is to
protect the fixture from overheating. Clear the fan of obstructions,
or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also ensure that
the 220V/110V switch is in the correct position, if applicable.
No Light Output Check to ensure fixture is operating under correct mode, IE sound
active/auto/DMX/Etc., if applicable. Contact service for more infor-
mation.
Chase Speed Too
Fast/Slow
Check to ensure proper setup of speed adjustment.
No Power Check fuse, AC cord and circuit for malfunction.
Slow Movement Verify that 220V/110V switch is in the correct position, if applicable.
Also check that speed channels are set appropriately.
No Response to
Audio
Verify that the fixture is in “Sound Active” mode.
Adjust Audio Sensitivity, If Applicable.
Fixture Not
Responding /
Responding Er-
raticly
Make sure all connectors are seated properly and securely.
Use Only DMX Cables.
Install a Terminator.
Check all cables for defects.
Reset fixture(s).
If your problem isn’t listed, or if problems persist,
please contact support: [email protected].