Page 14, Troubleshooting – Blizzard Lighting RokBox (Rev A) User Manual
Page 14
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Page 14
RokBox Manual Rev. A
© 2013 Blizzard Lighting, LLC
Troubleshooting
Symptom
Solution
Fixture Auto-Shut
Off
Check the fan in the fixture. If it is stopped or moving slower than
normal, the unit may have shut itself off due to high heat. This is to
protect the fixture from overheating. Clear the fan of obstructions,
or return the unit for service.
Beam is Dim
Check optical system and clean excess dust/grime. Also ensure that
the 220V/110V switch is in the correct position, if applicable.
No Light Output
Check to ensure fixture is operating under correct mode, IE sound
active/auto/DMX/Etc., if applicable.
Chase Speed Too
Fast/Slow
Check to ensure proper setup of speed adjustment.
No Power
Check fuse, AC cord and circuit for malfunction.
Blown Fuse
Check AC cord and circuit for damage, verify that moving parts are
not restricted and that unit’s ventilation is not obstructed
Slow Movement
Verify that 220V/110V switch is in the correct position, if applicable.
Also check that speed channels are set appropriately.
No Response to
Audio
Verify that the fixture is in “Sound Active” mode.
Adjust Audio Sensitivity, If Applicable.
Fixture Not
Responding /
Responding Er-
raticly
Make sure all connectors are seated properly and securely.
Use Only DMX Cables and/or check cables for defects
Install a Terminator.
Reset fixture(s).
Intermittent
Lamp
Check lamp for properly installation.
Relamp, lamp may have reached end of life.
Remote Doesn’t
Work
Verify remote control cable is installed properly and securely.
Verify remote is correct type (CA-9 or other as applicable.)
Fixture Moving
On Its Own
Verify proper mode of operation. Is the fixture in “Auto” mode?
If your problem persists or isn’t listed contact [email protected].
DMX Values In-Depth (HSV Mode)
Ch. Value
What It Does
1
000 <--> 255
Hue
2
000 <--> 255
Saturation
3
000 <--> 255
Value
DMX Values In-Depth (4/5-Channel Mode)
Ch. Value
What It Does (5 Ch.) What It Does (4 Ch.)
1
000 <--> 255
Dimmer (0% <--> 100%)
Red Intensity
2
000 <--> 255
Red Intensity
Green Intensity
3
000 <--> 255
Green Intensity
Blue Intensity
4
000 <--> 255
Blue Intensity
White Intensity
5
000 <--> 255
White Intensity
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