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Appendix, Page 17, Troubleshooting – Blizzard Lighting PixelStorm (Rev B) User Manual

Page 17

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Page 17

PixelStorm User Manual Rev. B

Copyright (c) 2012 Blizzard Lighting, LLC

5. APPENDIx

A Quick Lesson On DMX

DMX covers (and is an abbreviation for) Digital MultipleXed signals. It is the most common

communications standard used by lighting and related stage equipment.

DMX provides up to 512 control “channels” per data link. Each of these channels was

originally intended to control lamp dimmer levels. You can think of it as 512 faders on a

lighting console, connected to 512 light bulbs. Each slider’s position is sent over the data

link as an 8-bit number having a value between 0 and 255. The value 0 corresponds to the

light bulb being completely off while 255 corresponds to the light bulb being fully on.

DMX data is transmitted at 250,000 bits per second using the RS-485 transmission

standard over two wires. As with microphone cables, a grounded cable shield is used to

prevent interference with other signals.

There are five pins on a DMX connector: a wire for ground (cable shield), two wires for

“Primary” communication which goes from a DMX source to a DMX receiver, and two

wires for a “Secondary” communication which goes from a DMX receiver back to a DMX

source. Generally, the “Secondary” channel is not used so data flows only from sources

to receivers. Hence, most of us are most familiar with DMX-512 as being employer over

typical 3-pin “mic cables,” although this does not conform to the defined standard.

DMX is connected using a daisy-chain configuration where the source connects to the input

of the first device, the output of the first device connects to the input of the next device,

and so on. The standard allows for up to 32 devices on a single DMX link.

Each receiving device typically has a means for setting the “starting channel number” that

it will respond to. For example, if two 6-channel fixtures are used, the first fixture might

be set to start at channel 1 so it would respond to DMX channels 1 through 6, and the next

fixture would be set to start at channel 7 so it would respond to channels 7 through 12.

Troubleshooting

Symptom

Solution

Fixture Auto-

Shut Off

Check the fan in the fixture. If it is stopped or moving slower than

normal, the unit may have shut itself off due to high heat. This is to

protect the fixture from overheating. Clear the fan of obstructions,

or return the unit for service.

Beam is Dim

Check optical system and clean excess dust/grime. Also ensure that

the 220V/110V switch is in the correct position, if applicable.

No Light Output

Check to ensure fixture is operating under correct mode, IE sound

active/auto/DMX/Etc., if applicable. Contact service for more infor-

mation.

Chase Speed Too

Fast/Slow

Check to ensure proper setup of speed adjustment.

No Power

Check fuse, AC cord and circuit for malfunction.

No Response to

Audio

Verify that the fixture is in “Sound Active” mode.

Adjust Audio Sensitivity, If Applicable.

Fixture Not

Responding /

Responding Er-

ratically

Make sure all connectors are seated properly and securely.

Use Only DMX Cables.

Install a Terminator.

Check all cables for defects.

Reset fixture(s).