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Problems and solutions guide – Barbie L7820 User Manual

Page 24

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PROBLEMS AND SOLUTIONS GUIDE

P

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle does not run

Undercharged battery

Charge the battery. A new battery should have been

charged for at least 18 hours before using the vehicle for

the first time. After first-time use, recharge the battery for

at least 14 hours after each use. Never charge the battery

longer than 30 hours.

Check all connectors. Make sure the charger is

tightly plugged into the battery, and that the

charger is plugged into the wall.

Make sure power flow to the wall outlet is “ON”.

Charger is not working

There is no sure way to tell if your charger is working unless

you have a volt meter. If you suspect there is a problem with

your charger, contact your local Power Wheels

®

authorized

service center. They can test your charger for you.

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down operation
of the vehicle if the vehicle is overloaded or the driving
conditions too severe. Once a fuse has "tripped", remove
your foot from the pedal and wait 25 seconds before
operating the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the
130 lbs maximum weight capacity or by towing anything
behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while
power is still being supplied to the motors. If a thermal
fuse continually trips, contact your local Power Wheels

®

authorized service center.

Loose wires or loose connectors

Check all wires and connectors. Make sure the motor

harness connector is tightly plugged into the battery and that

there are no loose wires around the motors.

Dead battery

If your battery is old or if you have not followed Battery

Care instructions, your battery may be dead. If you are

unsure whether or not the battery are dead, you can have

it tested at your local Power Wheels

®

authorized

service

center.

Electrical switch damage

The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact your local Power Wheels

®

authorized

service center for diagnosis and repair.

Motor damage

Contact your local Power Wheels

®

authorized service center

for diagnosis and repair.

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still
experience a problem, please contact Power Wheels

®

Consumer Relations, toll-free at 1-800-348-0751 between 9 AM and 7 PM

(EST) Monday through Friday and 11 AM and 5 PM (EST) Saturday. Or, contact your local Power Wheels

®

authorized service center.

For the location nearest you, please visit us on-line at www.powerwheels.com, or call 1-800-348-0751.