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Roubleshooting – Bissell 6 3 9 0 User Manual

Page 17

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roubleshooting

Vacuum cleaner won’t run

possible causes

Remedies

1. Power cord not plugged in

1. Check electrical plug

2. Blown fuse/tripped breaker in home

2. Check/replace fuse or reset breaker.

Vacuum cleaner and tools won’t pick up dirt

possible causes

Remedies

1. Incorrect height adjustment

1. Adjust powerfoot to correct height

2. Hose not attached to suction opening

2. Firmly push curved hose wand into hose

wand base

3. Twist 'n Snap hose not securely attached

3. Make sure Twist 'n Snap hose is snapped

into locked position

4. Crack or hole in hose

4. Check hose and replace if needed

5. Broken or worn drive belt

5. Replace drive belt, see pages 12-13

6. Rotating floor brush bristles worn

6. Replace brush

7. Rotating floor brush jammed

7. Remove brush and clean debris from

brush ends

8. Clog in vacuum

8. Clear clogs, see page 15

9. Dirt container full

9. Empty dirt container

10. Dirt container not installed properly

10. Position correctly and lock in place

11. Filters are dirty

11. Check pre-motor and post-motor filters

12. TurboBrush is clogged or debris is wrapped

12. Maintaining TurboBrush, see page 14

around the brush roll

Vacuum cleaner is difficult to push

possible causes

Remedies

1. Incorrect height setting

1. Adjust powerfoot to correct height setting

Visible dirt escaping from cleaner

possible causes

Remedies

1. Dirt container full

1. Empty dirt container

2. Filters missing or installed incorrectly

2. Check pre-motor and post-motor filters for

correct installation

3. Dirt container installed incorrectly

3. Pull out and re-insert dirt container correctly

to reduce the risk of electric shock,

turn power off and disconnect

polarized plug from electrical outlet

before performing maintenance or

troubleshooting.

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