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English, Troubleshooting/faq – Jabra SUPREME UC User Manual

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ENGLISH

JABRA SUPREME

TROUBLESHOOTING/FAQ

I hear crackling noises
- Check that the headset and the phone/device are within

10 meters (33 feet) of each other, and that there are no

obstructions between the two .

I cannot hear anything in my headset
- Increase the volume in the headset .
- Ensure that the headset is paired to a device .
- Ensure your phone is connected to the headset by tapping the

Answer/End button .

I am having pairing problems
- You may have deleted your headset pairing connection in your

mobile phone/device . Follow the pairing instructions to pair it

again .

I want to reset the pairing list in my headset
- The headset registers a list of up to 7 mobile phones . To clear

the pairing list and reset the Jabra SUPREME UC to factory

settings, turn on the Jabra SUPREME UC while simultaneously

holding the Volume Up (+) and Answer/end button for

6 seconds . The next time the headset is turned on it will

automatically enter pairing mode .

Will the Jabra SUPREME UC work with other Bluetooth

devices?
- The Jabra SUPREME UC is designed to work with Bluetooth

mobile phones/devices supporting a headset, hands-free

and/or advance audio distribution profile, and compliant with

Bluetooth version 1 .1 or higher .

I cannot use Reject call, call on hold, Redial or voice dialing
- These features are dependent on the ability of your phone/

device to support a hands-free profile . Even if the handsfree

profile is implemented reject call, call hold and voice dialing

are optional features which are not supported by all phone/

devices . Please consult your phone/device manual for details .

Please note some features can only be operated from the primary

device e .g . voice dial using Jabra SUPREME UC with 2 mobile

phones .