Danuser EP20 - Manual (Page 22)

Form No. 3215
DANUSER
LIMITED WARRANTY
Danuser LLC (“Danuser”) warrants its products, under normal use and maintenance, to be free from defects in material and
workmanship for periods specified below from the purchase date from an authorized Danuser Dealer. Start of the warranty period
is determined by purchase date given on your returned WARRANTY REGISTRATION FORM. Proof of purchase may be
required. This Limited Warranty is extended only to the original purchaser of Danuser products.
EP Drive Units - 3 Years Mountings - 1 Year Augers - 1 Year
Lifetime Warranty Covering EP Drive Unit Output Pull Out
1. During the applicable warranty period, Danuser, at its option, will repair or replace any part determined by Danuser to be
defective. Such repair or replacement shall take place at Danuser’s factory or a location designated by Danuser. Under no
circumstances shall Danuser be obligated for the cost of any repair or replacement by anyone other than Danuser without its
express written consent.
2. Parts may not be returned without written authorization from Danuser.
3. Some purchased components, including but not limited to hydraulic motors, planetary gears, and augers, are subject to the
inspection and warranty of the respective manufacturer. Thus, delays in a warranty determination can be expected while
Danuser awaits their decision.
4. This warranty is void if any attempt is made to make field repairs to hydraulic motors or planetary gears. To qualify for
warranty inspection, the complete drive unit must be returned in its original “failed” condition.
5. To make a claim under this warranty, first contact your authorized Danuser Dealer. The Danuser Dealer shall complete the
Warranty Claim Form and obtain written authorization from Danuser to return parts. All warranty claims must include
detailed information regarding make and model of vehicle on which the Danuser product was mounted, hours of use,
description of events that led up to the failure, and any other information helpful in reviewing the warranty claim. All
warranty returns must be prepaid. Shipments arriving at our factory on a freight collect basis will be refused by our
receiving department. The freight charge will be credited if the parts are determined by Danuser to be defective, and the
associated freight costs in returning those parts will be prepaid by Danuser. NOTE: Hydraulic motors must arrive with all
ports sealed from dirt and moisture. If a motor arrives with open ports, the warranty is void and no inspection will be made.
6. Products or parts thereof which, as determined by Danuser’s examination, show wear from normal use, have been
improperly operated, damaged by accident or negligence, field repaired, altered or modified are not considered defective in
material and workmanship and are not covered by this warranty. This warranty does not apply to parts subject to normal
wear, such as auger teeth and points, or to damage caused by the failure to perform recommended maintenance or to replace
worn parts. This warranty shall not obligate Danuser to bear any cost of labor for field repair, replacement, testing, or
adjustment nor for damage caused by accident, abuse, misuse, or environmental elements.
7. Any parts or labor required to repair or replace parts not covered under this warranty will be charged to the customer. Parts
repaired or replaced by Danuser are then covered by this warranty only for the remainder of the original warranty as if such
parts were original parts.
8. Danuser reserves the right to change its specifications and designs at any time.
This warranty is exclusive and in lieu of all other express warranties, if any, including the implied warranties of merchantability
and fitness for a particular purpose. It shall not extend beyond the duration of the expressed warranty provided herein and the
remedy for violations of any implied warranty shall be limited to repair or replacement of the defective part pursuant to the terms
contained herein. No employee, dealer, salesman, or representative is authorized to change this warranty in any way or grant any
other warranty. Danuser shall not be liable for any consequential, incidental, or punitive damages, losses, or expenses, including
those resulting from or caused by any defects.
Warranty
Danuser LLC Tel: (573) 642-2246
500 E. 3rd St. Fax: (573) 642-2240
P.O. Box 368 E-mail: [email protected]
Fulton, MO 65251 Website: www.danuser.com
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