Warranty – Behringer SHARK DSP110 User Manual

Page 25

SHARK DSP110

6. WARRANTY

§ 1 WARRANTY CARD/ONLINE REGISTRATION

To be protected by the extended warranty, the buyer must complete

and return the enclosed warranty card within 14 days of the date of

purchase to BEHRINGER Spezielle Studiotechnik GmbH, in accordance

with the conditions stipulated in § 3. Failure to return the card in due

time (date as per postmark) will void any extended warranty claims.

Based on the conditions herein, the buyer may also choose to use the

online registration option via the Internet (www.behringer.com or

www.behringer.de).

§ 2 WARRANTY

1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH including

all BEHRINGER subsidiaries listed on the enclosed page, except

BEHRINGER Japan) warrants the mechanical and electronic

components of this product to be free of defects in material and

workmanship for a period of one (1) year from the original date of

purchase, in accordance with the warranty regulations described below.

If the product shows any defects within the specified warranty period

that are not due to normal wear and tear and/or improper handling by

the user, BEHRINGER shall, at its sole discretion, either repair or replace

the product.

2. If the warranty claim proves to be justified, the product will be returned

to the user freight prepaid.

3. Warranty claims other than those indicated above are expressly

excluded.

§ 3 RETURN AUTHORIZATION NUMBER

1. To obtain warranty service, the buyer (or his authorized dealer) must

call BEHRINGER (see enclosed list) during normal business hours

BEFORE returning the product. All inquiries must be accompanied by a

description of the problem. BEHRINGER will then issue a return

authorization number.

2. Subsequently, the product must be returned in its original shipping

carton, together with the return authorization number to the address

indicated by BEHRINGER.

3. Shipments without freight prepaid will not be accepted.

§ 4 WARRANTY REGULATIONS

1. Warranty services will be furnished only if the product is accompanied

by a copy of the original retail dealers invoice. Any product deemed

eligible for repair or replacement by BEHRINGER under the terms of

this warranty will be repaired or replaced within 30 days of receipt of the

product at BEHRINGER.

2. If the product needs to be modified or adapted in order to comply with

applicable technical or safety standards on a national or local level, in

any country which is not the country for which the product was originally

developed and manufactured, this modification/adaptation shall not be

considered a defect in materials or workmanship. The warranty does

not cover any such modification/adaptation, irrespective of whether it

was carried out properly or not. Under the terms of this warranty,

BEHRINGER shall not be held responsible for any cost resulting from

such a modification/adaptation.

3. Free inspections and maintenance/repair work are expressly excluded

from this warranty, in particular, if caused by improper handling of the

product by the user.

This also applies to defects caused by normal wear and tear, in particular,

of faders, potentiometers, keys/buttons and similar parts.

4. Damages/defects caused by the following conditions are not covered

by this warranty:

misuse, neglect or failure to operate the unit in compliance with

the instructions given in BEHRINGER user or service manuals.

connection or operation of the unit in any way that does not comply

with the technical or safety regulations applicable in the country

where the product is used.

damages/defects caused by force majeure or any other condition

that is beyond the control of BEHRINGER.

5. Any repair or opening of the unit carried out by unauthorized personnel

(user included) will void the warranty.

6. If an inspection of the product by BEHRINGER shows that the defect

in question is not covered by the warranty, the inspection costs are

payable by the customer.

7. Products which do not meet the terms of this warranty will be repaired

exclusively at the buyers expense. BEHRINGER will inform the buyer

of any such circumstance. If the buyer fails to submit a written repair

order within 6 weeks after notification, BEHRINGER will return the unit

C.O.D. with a separate invoice for freight and packing. Such costs will

also be invoiced separately when the buyer has sent in a written repair

order.

§ 5 WARRANTY TRANSFERABILITY

This warranty is extended exclusively to the original buyer (customer of

retail dealer) and is not transferable to anyone who may subsequently

purchase this product. No other person (retail dealer, etc.) shall be entitled

to give any warranty promise on behalf of BEHRINGER.

§ 6 CLAIM FOR DAMAGES

Failure of BEHRINGER to provide proper warranty service shall not

entitle the buyer to claim (consequential) damages. In no event shall

the liability of BEHRINGER exceed the invoiced value of the product.

§ 7 OTHER WARRANTY RIGHTS AND NATIONAL LAW

1. This warranty does not exclude or limit the buyers statutory rights

provided by national law, in particular, any such rights against the seller

that arise from a legally effective purchase contract.

2. The warranty regulations mentioned herein are applicable unless they

constitute an infringement of national warranty law.

The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any form or by

any means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of

BEHRINGER Spezielle Studiotechnik GmbH.

BEHRINGER Spezielle Studiotechnik GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Münchheide II, Germany

Tel. +49 (0) 21 54 / 92 06-0, Fax +49 (0) 21 54 / 92 06-30