AirLive Traveler3GM - Manual (Page 92)

4. Troubleshooting
Traveler3G M User‟s Manual
III. Disable all security settings such as WEP, and MAC Address Control.
IV. Turn off the WiFi Mobi-HSPA Router and the client, then restart it and
then turn on the client again.
V. Ensure that the LEDs are indicating normally. If no, make sure that the
AC power and Ethernet cables are firmly connected.
VI. Ensure that the IP Address, subnet mask, Router and DNS settings are
correctly entered for the network.
VII. If you are using other wireless device, home security systems or ceiling
fans, lights in your home, your wireless connection may degrade
dramatically. Keep your product away from electrical devices that
generate
RF noise such as microwaves, monitors, electric motors…
B. What can I do if my wireless client cannot access the Internet?
I. Out of range: Put the router closer to your client.
II. Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
III. Connect with wrong AP: Ensure that the client is connected with the
correct Access Point.
i. Right-click on the Local Area Connection icon in the taskbar.
ii. Select View Available Wireless Networks in Wireless Configure.
Ensure you have selected the correct available network.
iii. Reset the WiFi Mobi-HSPA Router to default setting
C. Why does my wireless connection keep dropping?
I. Antenna Orientation.
i. Try different antenna orientations for the WiFi Mobi-HSPA Router.
ii. Try to keep the antenna at least 6 inches away from the wall or other
objects.
II. Try changing the channel on the WiFi Mobi-HSPA Router, and your
Access Point and Wireless adapter to a different channel to avoid
interference.