AirLive OD-2060HD User Manual

Page 82

5. Appendix

AirLive OD-2060HD User’s Manual

global IP address of the router and port number of

Network Camera.

• Some routers reject the global IP address to access

the Network Camera on the same LAN. Access with the

private IP address and correct port number of Network

Camera.

• When you use DDNS, you need to set Default

Gateway and DNS server address.

• If it’s not working after above procedure, reset Network

Camera to default setting and installed it again.

• If the problem is not solved, the Network Camera might

be faulty. Contact your dealer for further help.

Image or video does

not appear in the main

page.

• The first time the PC connects to Network Camera, a

pop-up Security Warning window will appear to

download ActiveX Controls. When using Windows XP, or

Vista, log on with an appropriate account that is

authorized to install applications.

• Network congestion may prevent the Image screen

from appearing quickly. You may choose lower

resolution to reduce the required bandwidth.

Check the device’s

ActiveX is installed on

your computer

Go to C:\Windows\Downloaded Program Files and

check to see if there is an entry for the file “IPCamera

Control”. The status column should show “Installed”. If

the file is not listed, make sure your Security Settings in

Internet Explorer are configured properly and then try

reloading the device’s home page. Most likely, the

ActiveX control did not download and install correctly.

Check your Internet Explorer security settings and then

close and restart Internet Explorer. Try to browse and

Internet Explorer

displays the following

message: “Your

current security

settings prohibit

downloading ActiveX

controls”.

Setup the IE security settings or configure the individual

settings to allow downloading and scripting of ActiveX

controls.