11 service and support, 1 ads-tec support, 2 company address – ADS-TEC OPC5315 User Manual
Page 29: 11 s, Ervice and support
Industrial PCs OPC5315
© ads-tec GmbH • Raiffeisenstr.14 • 70771 Leinfelden-Echterdingen
29
11
S
ERVICE AND SUPPORT
ads-tec and its partners provide customers a comprehensive range of services and a
competent support team for quick response to all questions concerning ads-tec products
and assemblies.
ads-tec devices are also deployed by partner companies and can therefore be customized
to meet individual customer needs. Only the system manufacturer can respond to
questions pertaining to special configurations and software installations in each case.
No support can be provided for devices that were not purchased directly from ads-tec. The
ads-tec partners responsible for installation will provide the support required in these
cases.
11.1
ADS
-
TEC
S
UPPORT
The ads-tec support team is available for direct clients from Monday to Friday from
08:30 AM to 05:00 PM using the following phone number:
Phone: +49 711 45894-500
Fax:
+49 711 45894-990
Email: [email protected]
11.2
C
OMPANY ADDRESS
:
ads-tec
Automation Daten- und Systemtechnik GmbH
Raiffeisenstraße 14
D-70771 Leinfelden-Echterdingen
Germany
Phone: +49 711 45894-0
Fax:
+49 711 45894-990
Email: