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Help – BT DECTfax User Manual

Page 28

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Help

If you have any problems using

your DECTfax Additional Handset, this

section will give you the most common, easy-

to-follow solutions.

Problem

Solution

The radio link is not set up between
the base station and the handset.

The base station does not ring.

The dial tone is busy each time you
dial a number.

Your handset is equipped with a
rechargeable battery (NiCad).
The capacity of this battery may drop
slightly with time.
In that case:

The Handset screen displays:

INIT = F6

• Check that the handset battery is properly charged.
• Check that the the base station and handset are

properly matched.

• Check that the base station power supply pack is not

too close to the radio module.

• Check that the base station ringing is not switched off.

• Check that the dialling mode (Voice or Decimal

Frequencies) is compatible with your PABX.

• Check that you have inserted pauses after the 0 or 9 in

your memorised numbers if your line is connected to a
PABX.

• Allow your handset to discharge completely and then

put it on charge for at least
5 hours.

• You should perform this operation about every two

months in order to increase the life of your battery.

• If the problem persists despite these precautions, you

may need to buy replacement batteries from your
distributor.

• Match the handset on a base station

Chapter:

‘To register a handset’.

Customer Helpline

If you have any problems with your DECTfax

Additional Handset, call the BT Helpline on

0845 603 1066

.