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Applecare service and support – Apple iMac (21.5 and 27-inch, Late 2009) User Manual

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Chapter 4

Problem, Meet Solution

Onscreen Help

You can often find answers to your questions, as well as instructions and

troubleshooting information, in Mac Help. Choose Help > Mac Help.

System Profiler

To get information about your iMac, use System Profiler. It shows you what hardware

and software is installed, the serial number and operating system version, how much

memory is installed, and more. To open System Profiler, choose Apple () > About This

Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your iMac comes with 90 days of technical support and one year of hardware

repair warranty coverage at an Apple Store retail location or an Apple-authorized

repair center, such as an Apple Authorized Service Provider. You can extend your

coverage by purchasing the AppleCare Protection Plan. For information, visit

www.apple.com/support/products or visit the website address for your country

listed below.

If you need assistance, AppleCare telephone support representatives can help you with

installing and opening applications, and basic troubleshooting. Call the support center

number nearest you (the first 90 days are complimentary). Have the purchase date and

your iMac serial number ready when you call.