Apple iPod (Original) User Manual

Page 13

• If that doesn’t work, your iPod may need to be reset.While the iPod

is connected to power, press and hold the Play and Menu buttons

for at least 5 seconds, until the Apple logo appears.

• If that doesn’t work, you may need to restore iPod’s software.

To download the iPod Software Updater application, go to

www.apple.com/ipod

My iPod isn’t playing music.

• Make sure the Hold switch is off.

• Make sure the earphone connector is pushed in all the way.

• Make sure the volume is turned up.

• If that doesn’t work, push the Play/Pause button.Your iPod

may be paused.

When I connect my iPod to my computer, nothing happens.

• Make sure you have the required system software and

version of iTunes. See “What are the iPod for Macintosh system

requirements?” above.

• Check the FireWire connections. Unplug the FireWire cable at both

ends and make sure no foreign objects are in the FireWire ports.

Then plug the cable back in securely. Use only the Apple 6-pin to 6-pin

FireWire cable.

Tips and tr

oubleshooting

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