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If your airport express status light flashes amber – Apple AirPort Express 802.11n (1st Generation) User Manual

Page 32

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Chapter 4

Tips and Troubleshooting

If Your AirPort Express Status Light Flashes Amber

The Ethernet cable may not be connected properly, your AirPort Express may be out of

range of an AirPort network, or there may be a problem with your Internet service

provider. If you are connected to the Internet with a DSL or cable modem, the modem

may have lost its connection to the network or the Internet. Even if the modem seems

to be working properly, try disconnecting the modem from its power supply, waiting a

few seconds, and then reconnecting it. Make sure your AirPort Express is connected

directly to the modem via Ethernet before reconnecting power to the modem.

For information about the reason the light flashes amber, open AirPort Utility, select

your base station, and then choose Manual Setup from the Base Station menu. Enter

the base station password if necessary, and then click Base Station Status to display

information about the flashing light.

You can also select the “Monitor base station for problems” checkbox in AirPort

preferences. If the base station has problems, AirPort Utility opens and walks you

through solving the problems.

Note: If AirPort Express is set up as a wireless client and the network it’s joining is

protected by an access control list (ACL), AirPort Express must be in the ACL to connect

to the network.

To return AirPort Express to the factory settings:

m

Use the end of a straightened paper clip to press and hold down the reset button for

ten seconds.

AirPort Express restarts with the following settings:

 AirPort Express receives its IP address using DHCP.