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Tips and troubleshooting – Apple AirPort Express 802.11n (1st Generation) User Manual

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Tips and Troubleshooting

You can quickly solve most problems with AirPort Express by
following the advice in this chapter.

If the AirPort Express Software Can’t Detect the Proper AirPort
Hardware

Make sure that the computer you are using has an AirPort Card or an AirPort Extreme

Card installed. If you recently installed the card, shut down your computer and make

sure the card is properly installed. Make sure that the AirPort antenna is securely

connected to the card (you should hear a click when the antenna is connected

securely). Make sure that the other end of the card is firmly inserted into the connector

in the AirPort Card slot.

If you are using a Windows computer, make sure the wireless card or adapter is

installed correctly. See the documentation that came with your computer to check the

connection.