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Troubleshooting of minor faults d, Warning, Fault possible cause action – Bosch WFMC3301UC User Manual

Page 22

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22

Troubleshooting of Minor Faults

d

WARNING

d

TO AVOID RISK OF ELECTRIC

SHOCK!

Repairs should only be carried out

by an authorized technician.

If repairs are necessary, and you

cannot eliminate the fault yourself with

the aid of the following table:

q Turn the program selector to Off.

q Disconnect the washing machine

from the power outlet.

q Turn off the water taps.

q Call Customer Service

(refer to Page 24).

Fault

Possible cause

Action

The door cannot be

No final spin" selected.

Select Drain or Spin.

The door cannot be

opened.

Power failure.

An interrupted program will be resumed when power is

restored. If the laundry is to be removed during a power

failure, call Customer Service

(refer to Page 24).

Program is running and/or the door is locked for safety

reasons.

Wait until the program ends; see Page 20.

Plug is loose or not inserted.

Eliminate the cause.

Program selector turned to Off before end of program.

Select a program.

Door cannot be opened,

even though the appliance

has been switched off and

on again.

For safety reasons the door has been locked because the

water level, temperature or speed is too high.

See "Add a garment/Interrupting the program", Page 19.

Control lights do not light

A fuse has blown.

Reset circuit breaker.

Control lights do not light

up.

A fuse has blown.

Call Customer Service if this fault recurs.

p

Power failure.

An interrupted program will be resumed when power is

restored. If the laundry is to be removed during a power

failure, call Customer Service

(refer to Page 24).

Program does not start.

Start/Pause indicator light

flashes.

Start/Pause button not pressed.

Press the Start/Pause button.

Program does not start.

Indicator light end" is lit

Door not closed properly.

Check whether laundry is trapped in door.

Indicator light end" is lit

and display is flashing

E:01"

Close the door (a click should be heard).

Program continues.

Spin speed cannot be

selected.

Spinning is already in progress; during spin cycle the

speed cannot be changed.

Select speed before spinning.

Program selector is set to drain; spin cycle is not

possible with this program.

If required, select another program.

Detergent residue in the

Detergent was damp or lumpy.

Clean and dry the detergent dispenser; see Page 21.

Detergent residue in the

detergent dispenser.

Detergent was damp or lumpy.

Use the cap of the detergent bottle to measure liquid

detergents.

Water does not enter the

machine or detergent is

not washed away

Water tap(s) not turned on.

Turn on water tap(s) and press Start/Pause button.

Program continues.

not washed away.

Indicator light spin" is lit

Supply hose kinked or pinched.

Eliminate the cause

.

Indicator light spin" is lit

and display is flashing

Strainers in supply hose clogged.

Clean the water inlet strainers; see Page 21.

and display is flashing

E:02" or E:03".

Water pressure too low.

Eliminate the cause.

Water cannot be seen in

drum.

This is not a fault.

The water level is below the visible part of the drum.

Indicator light rinse" is lit

and display is flashing

E:04" with no water reĆ

maining in tub.

Suds or pump is blocked.

Use less detergent for future wash loads. Detergents

specifically designed for you High Efficientcy washer

produce fewer suds and will include the letters HE"

on the packaging. Clean the water drainage pipe

and/or drain hose. Turn the program selector to off"

and restart Drain program.