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Troubleshooting – Philips FWM779-37B User Manual

Page 28

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28

English

WARNING

Under no circumstances should you tr y to repair the system yourself, as this will

invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If

you are unable to remedy a problem by following these hints, consult your dealer or

Philips for help.

Auto Installation of the Installer CD-ROM did

not install the Philips Sound Agent 2 onto my

PC.

When in USB PC LINK mode, “NO

CONNECTION” is displayed.

I want the minimum effect from the Philips

Sound Agent 2 sound mode when listening to

MP3 music streaming via USB PC Link.

Radio reception is poor.

“NO DISC” is displayed or the disc cannot

be played.

The system does not react when buttons are

pressed.

Sound cannot be heard or is of poor quality.

✔ Check that your PC’s Operating System is running on

Windows 2000/XP.

✔ Check the connection between your PC and the

system and the inital setup required, see “Connections”
and “USB PC Link”.

✔ Make sure the connected PC is turned on.

✔ Select the PRESET - Neutral mode.

✔ Select the REVERB - No environment mode.

✔ If the signal is too weak, adjust the antenna or connect

an external antenna for better reception.

✔ Increase the distance between the system and your TV

or VCR.

✔ Insert a disc.

✔ Load in the disc with label facing right.

✔ Replace or clean the disc, see “Care and safety

information”.

✔ Use a finalised CD-R(W) or a correct format disc.

✔ Remove and reconnect the AC power cord and switch

on the system again.

✔ Adjust the volume.

✔ Disconnect the headphones.

✔ Check that the speakers are connected correctly.

✔ Check that the AC power cord is connected properly.

✔ When in USB PC LINK mode, check that the PC’s

volume is not put into mute.

✔ When playing CD from PC’s CD drive, refer to “USB

PC Link - Enable digital CD audio output“.

Problem

Solution

Troubleshooting

Refer to the FAQ (Frequently Asked Questions) on the supplied CD-ROM or visit our website

“www.audio.philips.com” for latest update on FAQ.

This manual is related to the following products: