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8 troubleshooting – Philips docking entertainment system DCP746 User Manual

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8 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the player.

To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using the player, check the following points
before requesting service. If the problem remains unsolved, register your
player and get support at www.philips.com/welcome.

No power

Ensure that both plugs of the mains cord are properly connected.

Ensure that there is power at the AC outlet.

Check if the built-in battery is drained.


No sound

Ensure that the AV cable is connected correctly.

Adjust the volume.


No response to the remote control

Ensure that the path between the remote control and the player is

clear from obstacles.
From a close distance, point the remote control directly at the player.

Replace the remote control battery.


Distorted picture

Change the video output format to match your TV or program.

The LCD is manufactured using high precision technology. You may,

however, see tiny black points and/or bright points(red, blue, green)
that continuously appear on the LCD. This is a normal result of the
manufacturing process and does not indicate a malfunction.

The player feels warm

When the player is in use for a long period of time, its surface will be

heated. This is normal.

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